Uber Lagos Contact Details : How to Contact Uber Customer Care 2021

Filed in Technology by on February 17, 2021 46 Comments

Uber Lagos Contact Details : How to contact Uber Lagos customer care service details in Lagos, Nigeria. It also contains their phone number, office address and official website

Uber Lagos Contact Details

Uber Lagos Contact Details

This post is about uber lagos office and how to contact uber lagos customer care. In short it is about Uber Lagos Contact Details.That is we have provided a detailed description on Uber Lagos Contact Details including uber nigeria/calendar

For furher complaints, we have not only written on Uber Lagos Contact Details also written on Uber abuja contact number and uber abuja contact number and uber nigeria email address. You also contact uber Nigeria through a live chat on uber nigeria/chat.

It also covers how to contact Uber Lagos customer care service details in Lagos, Nigeria. It also contains their phone number, office address and official website

About Uber Nigeria , Uber Lagos Contact Details and what they offer

Uber ride in Nigeria was established primarily to solve the need for residents in Lagos to get a reliable and comfortable ride whenever and wherever via a smartphone application (Uber app) that connects riders with drivers in the area.

The easy to use Uber App makes it possible to contact any of the Uber drivers in Lagos. Do you want to be an Uber partner or have any question about Uber ride that you don’t understand, then you might want to contact the Uber Lagos customer care service or even visit their head office to book an appointment.

Greenlight sessions: Office Hours from Monday to Friday is 12:00pm – 2:00pm (Book An Appointment)

On-boarding session: Office Hours from Monday to Thursday is 2:30pm (Book A Session)

Uber official website is: http://www.ubernigeria.com/

What is Uber Ride in Nigeria ?

Not only will we talk about Uber Lagos Contact Details but it is important that we also talk about Uber in details. Uber ride in Nigeria was established to solve the need for being able to get a reliable and comfortable ride, wherever and whenever using a smartphone application that connects riders with drivers in the area. What the riders need to do is to download the Uber app to their smartphone and request for one of their cabs. The aim of this technologically-driven taxi company is to ensure that people are comfortable getting taxis from anywhere in Lagos.

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Uber technology uses a special algorithm via the app that matches the customer to the nearest pre-verified taxi and provides a fare estimate. The app also automatically charges the customers registered card and the driver also gets paid directly into his bank account weekly, so no cash ever needs to be exchanged.

Uber Nigeria also offers employment opportunity for unemployed youths as partners or drivers in Lagos, Nigeria. Although, Uber Nigeria has many drivers in Lagos, the continuous increase of the population of Lagos residents have seen the company considering to increase the number of their drivers and taxis to meet up and provide better taxi services in Lagos state.

How to Become an Uber Partner in Nigeria


  • Make an accomplice profile by going by partners.uber.com. When you are done, take after the progressions below
  • Set Up Bank Details: Enter your Bank Account information (current record just) at vault.uber.com
  • Set Up Vehicle: Add your vehicle(s) and transfer the archives you see underneath
  • Set Up Driver: For every driver in your record, include a substantial Driver’s License and Lagos State Drivers Institute Card (LASDRI).

On the off-chance that you don’t have a driver, visit Partners – Looking for a Driver to ask for one.


  • Endorsement of roadworthiness – got from the authorizing office
  • Tint Permit (if vehicle is tinted)
  • Endorsement of Incorporation
  • Endorsement of Ownership
  • Vehicle License Number
  • Far reaching vehicle protection including outsider and traveler obligation protection (see here for affirmed arrangements)
  • Reports are audited every 12 hours on working days


  • Go to a New Partner Info Session – Wednesdays at 6pm or Fridays at 10.30am
  • Plan a vehicle inspection  by going by meetme.so/uberlagos (select Vehicle Inspection)
  • Register for a visiting so as to onboarding session meetme.so/lagosonboarding (for every driver in your record)
  • As a Uber Partner, a record verification expense of N20,000 would be charged to your record for every driver on your dashboard.


Rate: N400 base fare + N90/km + N9/minute (N400 minimum fare / N1000 Cancellation fare)


Examples: Audi, BMW, Mercedes, Lexus, Toyota Prado.

Rate: N530 base fare + N165/km + N16/minute ((N850 minimum fare / N1000 Cancellation fare)

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For a vehicle to be eligible for Uber in Nigeria, it must meet the following standards:

  • UberX & UberBlack vehicles must be sedan (no hatches accepted)
  • Vehicles must be 2009 or newer
  • Mileage should be a maximum of 100,000KMs when being put onto the Uber system
  • All vehicles require a working radio and air conditioner (electric windows preferable)
  • Vehicles must have a minimum of 1750mm width
  • No full-size (15 passenger) vans, Lincoln Towncars, Mercury Grand Marquis, or Ford Crown Victorias
  • No salvage vehicles.  Must have a clean title.
  • To qualify for Uber, vehicle must have seat belts for all passengers including the driver.
  • Vehicles will remain on the Uber system unless complaints from riders about quality occur sooner
  • Only one driver per account, meaning the person driving the car is the one named on the account.
  • All drivers must go through a full background check initiated by UBER.
  • Driver must have a driver’s license and lagos state driver’s institute card.

Uber Nigeria reserves the right to refuse a vehicle that meets the above criteria, or accept a vehicle that does not meet the above criteria, as well as modify this criteria without notice.

 LIST OF UBER ACCEPTED VEHICLES!  and Uber Lagos Contact Details

If you are a partner looking for a driver or a driver looking for a partner then you have to contact the below Uber approved agency to get paired. A driver would require a valid driver’s license and Lasdri card to drive

Uber Lagos Contact Details: The following steps are required to be an Uber driver in Lagos

The onboarding session has 5 stages and lasts a full day. Drivers will be tested for their aptitude, city knowledge, use of the Uber App and submit their background check information. As part of the background check, they will also take a psychometric test and must meet Uber’s minimum requirements.

STEP 1: To book a driver for onboarding, you will first need to visit your partner dashboard and a driver by visiting partners.uber.com/drivers/. Select “Add A Driver” and have their documents uploaded. If you have already added your driver to your partner dashboard or will be driving yourself you can skip this step.

STEP 2: Visit meetme.so/lagosonboarding and book a session. If you would like a later date, please check again on Fridays when the new dates will be displayed. The name entered on the booking form must be your driver’s name and email address. Your driver must print a booking confirmation to be allowed into the sessions.

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STEP 3: Drivers should attend the sessions fully prepared – please advise them to come with: – A valid drivers license (at least 90 days till expiration) – LASDRI card (more info here – http://www.lasdri.org, takes 48 hours). Drivers should be dressed in a smart dress shirt, trousers (no jeans) and covered shoes

Background Checks: Drivers will also be able to submit their background check information on the day and should come with:

  • Two passport photographs
  • Full address and previous employer details
  • Details of two qualifying guarantors

Please email partners.lagos@uber.com if you would like any additional information or attend one of our partner info sessions on Wednesdays at 6pm and Fridays at 10.30am. If you would like to book a Vehicle Inspection, please visit meetme.so/UberLagos

Onboarding Process

The City knowledge test is about Lagos and drivers are required to know about routes and places of interests (POI). The major POIs can be found here

Learn how to use the Uber Partner App. How to be online and how to navigate around the Uber application. You can browse Uber with the latest and free browsing codes

To start UBER Lagos City Practice Test. Click  PRACTICE TEST to Uber Lagos Contact Details

The cab business in Nigeria is very lucrative with or without Uber while Uber has attracted more young and classic customers to book taxi the easier way through their app at the comfort of their home or office and a well secured taxi without the fear of being attacked by fake cab drivers in Lagos.

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Comments (46)

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  1. Gabriel Tochi says:

    pls i want to know if uber taxi is operating in portharcout.pls contact me whenever ur services is ready in ph area thanks. GABRIEL TOCHI Is my name, via this e-mail 0703947037.

  2. Gabriel Tochi says:

    Good day sir, pls i want to knw if uber is now operating in portharcourt?,if not,pls do let me knw whn it’s ready tanx.

    • Peters Edi says:

      In March 2016, Uber had launch its operation in Portharcourt. We will be writing soon on uber portharcourt so bookmark our sites and visit continiously

  3. Abigail Banjo-Akintimehin says:

    Hello customer care.
    How do I get referral code? I will like to refer people to your company.

  4. Alaba salihu says:

    Pls wat happened I did uber exam yesterday nd I was told is after 24hr my results will be sent to me but since morning I have nt seen my results wat is d problem pls, email me the problem

  5. Alaba salihu says:

    Pls wat happened I did uber exam since yesterday nd I was told is after 24hr my results will be sent to me since morning up to dis time I have nt seen my results wat is d problem pls email me d problem

  6. Nosakhare Obasohan says:

    Good evening,
    Please can I book for a ride as early as 4am in mile 12 Lagos?

  7. Mrs Oni says:

    I have two 4×4 jeep and murano.i wish to send my cars for weekly delivery.Will the rate for normal cars be the same with jeeps?

  8. Mrs Akhuemonkhan says:

    Please send me the contact of uber Lagos

  9. Arebun Joel says:

    Good morning please were is Uber office in festac Lagos.

  10. Gladys says:

    Please assist as l and my fiance took uber taxi from ogunleye street to mushin itire road and forgot his phone in the taxi.the driver’s name is Jonathan.u can reach me through my email.

  11. Funmilola Alade says:

    Please I need to know where uber office is in Lagos and their phone line, thanks and God bless.

  12. Akinrinola Bamidele says:

    Pls i just changed my phone,how could i go back to my driver uber app

  13. Chuks peppe says:

    Please what is Uber Lagos customer service contact number?

  14. Tugbiyele says:

    please can we register with Uber in lagos a Toyota Corrolla sport American specification, fully airconditioner 2003. it is a tokunbo purchased 19th february 2018. we will comply with conditions of registration

  15. francis says:

    PLease confirm how i can get a driver. i have a car

  16. Dave says:

    Uber Nigeria needs to fix their billing system.

    I’ve not used Uber this year but UBER has been charging my cards and debiting my account continuously since the past 2weeks now.

  17. John says:

    Pls,what’s the least year of car can work in your firm & can i get any of your office,close to me(Aguda Surulere).

  18. Yemisi Scott says:

    I need a contact number urgently I av tried sending emails not able to I av some issues which I need to be sorted .

  19. Kelvin says:

    Pls i have a Toyota Corolla 2005 model and I want to drive it myself but I don’t know how to register it and nearest office close to ikeja

    • Peters Edi says:

      Visit the Uber office and get your car registered. We have mad their offices address available on this post

  20. ABRAHAM says:

    How can I get or book uber in lagos

  21. Arinze Achikeh says:

    Greetings, my name is Mr. Arinze Achikeh, residing in Lagos-Nigeria. I wish to start using my vehicle for Uber here. My Car model is Toyota Sienna 2003, full option size with workable requirements as stipulated on your website.

    Kindly let me know what is expected of me to do.

    Arinze Achikeh

  22. Adekunle Adekoya says:

    I book for Uber service on June 23 to go to akowonjo but the contacted driver asked for my destination and I told him akowonjo. Next he told me he was in ikorodu and the trip/booking was cancelled immediately. How then can Uber debit me 400naira for cancelled booking? I need a reply my code is 1616ue

  23. Brenda says:

    If i give a car to your company how much am i be earning per week?

  24. Aniekan Eshiet says:

    How can i get contact of customer service care centre of UBer in Lagos? i want to make some inquiry on how i can ride between sagamu and airport in Lagos

  25. Danjuma says:

    Pls I need customer care no of opay in abuja

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